General trip policy

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General trekking and mountaineering travel policy
Trekking guide ratio: 1 guide for every 4 people in addition to the logistics staff (muleteers, cooks, assistants)
Mountaineering guide ratio: 1 guide for every two people, in addition to the logistics staff (muleteers, porters, cooks, assistants)

Safety and harmony parameters, Climb-Explore-Share reserves the rights to make adjustments to the itineraries (any weather, political, or social factors that may interfere with the planned activity will be notified in advance)

Safety: Climb-Explore-Share, suggests that our clients have insurance that covers high-risk sports at high altitudes. 
The Climb-Explore-Share team has support throughout the expedition, and also has medical support if necessary (additional expenses must be covered by customers)

Climb-Explore-Share, is friendly to our clients, any changes or modifications to the itineraries will be considered, additional costs will only be applied if necessary. It is suggested to notify the Climb-Explore-Share team in advance.

We hope that all our clients sign and accept our TERMS AND CONDITIONS OF SERVICE. We will also send a questionnaire with personal information that must be filled out correctly, these documents will be sent at the time of making any reservation

Custom trip rates

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Tailor-made itineraries will have priority and total flexibility, Climb-Explore-Share will cover any itinerary change.

Climb-Explore-Share, is ready to start with a private service from one person to a maximum of 25 people.

Tailor-made itineraries are designed by our team after coordination with our clients. We can adapt and suggest additional options. 
After completing the itinerary, we send the global quote for the expedition

To register for a specific trip

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It is necessary to ask for availability and specify the expedition you want to join(OPEN EXPEDITION)

The open groups for specific expeditions or tours have a maximum of 6 participants (to maintain a personalized service) 
Private groups can start from one participant.

Open groups have fixed departure dates that cannot be modified.

Private groups can make changes to the departure date with prior notification to our company.

We suggest our clients book in advance, reservation season from November to June, outside of this season it will be necessary to verify the availability of our guides

Refund policy

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CANCELLATION OR CHANGE OF ITINERARY
Cancellation of the trip by the client.
In the event that the Client decides to cancel the reservation made up to fifteen (15) days before the date of the trip, Climb-explore-Share, will refund 50% of the amount paid, less transaction costs.
If the cancellation of the reservation is made within a period of less than fifteen (15) days from the date of Climb-Expore-Share, will not refund any amount of money.
If the Client decides to cancel the agreed itinerary, in the middle of the Tour, Climb-Explore-Share, will not refund any amount of money, because once the trip has started, all supplies and services are fully paid. 
If the Client decides to return earlier than planned, any additional costs incurred and associated with additional hotel nights or services that have not otherwise been provided or included in the published itinerary must be met by the Client.
Climb-Explore-Share, reserves the right to cancel a trip due to unforeseen events beyond the control of the company, including: war, riots, labor disputes, terrorist activity, natural or nuclear disasters, fires, epidemics or health risks, closed or congested airports, ports or stations, changes imposed by rescheduling or cancellation of transportation, adverse weather conditions.

Gear & equipment
Recommended Personal Climbing Gear

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Rucksack (35Lts)

4 season´s sleeping bag (-10 degrees Celsius comfortable)

Waterproof pants and jacket/Winter underwear/Trekking boots

Headlamp with spare batteries

Sunscreen/Sunglasses with UV filter/Bottle of water (NALGENE)

Climbing Gear provided by 
Climb-Explore&share

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Camping Tent (NORTH FACE OR SIMILAR)/THERMAREST

Dinning tent at base camp/Cooking utensils

MOUNTAIN EQUIPMENT

Crampons

Harness

Helmet

Ice axes

Ropes

Mountaineering boots(We suggest bringing your boots if you have them, especially large sizes)